Available 24 hours a day, 7 days a week Serving Luton, Bedfordshire & Hertfordshire
Why Drive With Us

Local work, a recognisable brand, clear standards

Local Work

Journeys across Luton and the surrounding area — no relocating your patch.

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Clear Standards

Consistent licensing, vehicle and conduct standards across the whole network.

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Growing Booking Base

Everyday, business and assisted-travel bookings from one shared dispatch system.

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Local Support

A Luton-based team you can actually reach, not a distant call centre.

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Driver Requirements

What you'll need

  • A valid private hire driver licence (or willingness to obtain one)
  • A vehicle meeting local licensing requirements, or access to one
  • A clear enhanced DBS check
  • A full, valid driving licence with an acceptable history
  • Appropriate vehicle insurance for private hire work

Driver Requirements

Private-Hire Licensing Guidance

Getting licensed

If you don't yet hold a private hire driver licence, we'll point you to your local licensing authority's application process — including the knowledge test, medical and DBS requirements most authorities ask for. Hatters Cars can confirm which authority applies to your circumstances once you're in touch.

Licensing Guidance

  • Application steps for your local authority
  • DBS and medical check requirements
  • Timescales, so you know what to expect
Vehicle Requirements

What your vehicle needs to meet

Your vehicle needs to meet the private hire vehicle standards set by your local licensing authority — typically age, emissions and condition requirements — plus appropriate private hire insurance. If you don't yet have a vehicle, we can advise on what qualifies before you commit to one.

Vehicle Requirements

Driver Standards & Training

What we expect once you're on the network

  • Professional conduct with every passenger, in line with our Zero-Tolerance Policy
  • Vehicle cleanliness and roadworthiness maintained at all times
  • Punctuality and clear communication on every booking
  • Additional briefing before undertaking education, care or assisted-travel journeys

Standards & Training

Already Driving With Us

Driver login & documents

Driver Login

Once Hatters Cars' iCabbi driver account is live, existing drivers will sign in here for jobs, earnings and messages.

Ask about driver login

iCabbi Driver Docs

Upload and manage your licence, DBS and insurance documents securely once the iCabbi driver portal is connected.

Ask about driver docs
FAQs

Driver frequently asked questions

In most cases yes, meeting the standards set by your local licensing authority and Hatters Cars — get in touch if you're unsure whether your vehicle qualifies.

Bookings are dispatched through our system based on location and availability, alongside pre-booked and account work.

Yes — many of our drivers work flexible hours. Let us know your availability when you apply.

Licence, DBS and insurance documents are not collected through this website's general contact form. Once your application is reviewed, we'll direct you to a secure document upload or our driver portal.

Ready to apply?

Submit your initial application and our team will be in touch about next steps.