Privacy Policy
Please read this page carefully. If you have any questions, contact us before booking.
Who we are
Hatters Cars is a licensed private hire operator based in Luton. This policy explains how we collect and use personal information through this website and our booking services.
What we collect
- Contact details you provide through our forms (name, phone, email, address)
- Booking and journey details
- Business account and organisational information
- Technical information such as browser type, for website performance (see our Cookie Policy)
We do not ask for detailed medical information through our website forms.
How we use it
To provide and manage bookings, respond to enquiries, operate business accounts, and meet legal and safeguarding obligations.
Who we share it with
With drivers as needed to fulfil a journey, our booking and dispatch provider (iCabbi, once live), and relevant authorities where required by law.
Storage & submissions
Form submissions on this website are transmitted over SSL/TLS encryption. Details of where submissions are stored and who has access will be confirmed once the website's hosting and form-handling provider are finalised.
Your rights
You can ask to see, correct or delete the personal information we hold about you by contacting us. See our Contact page.
This is placeholder content prepared for Hatters Cars' review and confirmation by a qualified data protection adviser.